Conflict Management
Turn conflict into a productive discussion and stronger problem-solving.
Leading Teams · 03 of 06
Suited to
- Emerging Leaders
- Frontline Leaders
- Managers
- Senior Leaders
- Executives (not the focus of this module)
What leaders will be able to do
- Recognising your default response to conflict and what it costs you
- Choosing a deliberate response to a disagreement rather than falling back on habit
- Working a disagreement through define, their way, my way, common ground, agreed way forward
Typical outcomes
- Conflict surfaces as debate rather than as attrition or silence
- Teams agree how they will handle conflict in good times, not in bad ones
- Group think is challenged and better decisions come out of it
Talk to us about Conflict Management
Run it as a stand-alone workshop or build it into a pathway for your leaders.