Courageous Conversations
Navigate difficult conversations with empathy, clarity, and confidence.
Leading Others · 03 of 06
Duration
3 hours
A workshop, run virtually or in person
Suited to
- Emerging Leaders (not the focus of this module)
- Frontline Leaders
- Managers
- Senior Leaders
- Executives
What leaders will be able to do
- Recognising the fight, flight or freeze response and pausing before you answer it
- Using a structured approach - observation, impact, pause, suggestion - to keep the conversation moving
- Creating a safe space through mutual respect, factual description and purposeful silence
Typical outcomes
- Issues are raised while they are still small rather than left to compound
- Difficult conversations end in an agreed way forward, not a winner
- Teams come to expect candour, so avoidance stops being the norm
Talk to us about Courageous Conversations
Run it as a stand-alone workshop or build it into a pathway for your leaders.